Touring a Nursing Home


Touring skilled nursing homes in person is an essential part offinding the right care for your loved one. Many people recommendmaking multiple visits during your decision making process. Foryour first visit, make an appointment with the admissions directorto tour on a weekday. Late morning and mid-day hours are usuallythe best times to get a feeling for the day-to-day operations of ahome.

Watch out for homes with bad smells, residents who are strappedinto wheelchairs and staff who seem to ignore the residents. One ofthe most important things you can do is to talk to the residentsand ask how they’re doing. Above all, trust your instincts; firstimpressions matter.

As you visit the nursing home, be sure to ask the admissionsdirector a lot of questions. Don’t worry about taking up theirtime. Verify any information you were told over the phone.

We recommend using the Medicare NursingHome Compare site to view recent state inspection surveyresults for the homes you’re considering. Nursing Home Comparegives detailed information about past performance of every Medicareand Medicaid certified nursing home in the country. Compare thenumber of deficiencies cited to the state average. If the facilityhas received a citation in a particular service area, be sure toask questions about this area. Beware of choosing a facility with avery high number of deficiencies compared to other facilities inthe area and the state average.